Privacy Policy
Last updated: 2026-01-01
At Kernivo, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our AI video generation platform.
1. Information We Collect
Account Information
Name, email address, profile picture, and authentication credentials you provide when creating an account.
Usage Data
Video generation prompts, parameters, created videos, and interaction data with our platform.
Payment Information
Billing details processed securely through our payment providers (Creem, Stripe). We do not store your complete credit card information.
Technical Data
IP address, browser type, device information, and cookies for analytics and security purposes.
2. How We Use Your Information
Service Provision
To process video generation requests, manage your account, and deliver our services.
Platform Improvement
To analyze usage patterns, improve AI model performance, and enhance user experience.
Communication
To send service updates, security alerts, and respond to your inquiries.
Marketing
With your consent, to send promotional emails about new features and offers (you can opt-out anytime).
4. Your Data Rights
Access and Portability
Request a copy of your personal data and video generation history.
Deletion
Request deletion of your account and associated data (subject to legal retention requirements).
Correction
Update or correct inaccurate personal information.
Objection
Opt-out of marketing communications and data processing for certain purposes.
GDPR Rights (EU Users)
Additional rights under GDPR including data portability and restriction of processing.
CCPA Rights (California Users)
Right to know what personal information is collected and right to opt-out of data sale.
5. Data Security
Security Measures
We implement industry-standard security measures including encryption, secure data centers, and regular security audits.
Data Storage
Your videos are stored securely on Cloudflare R2. You control access to your generated content.
Data Retention
Account data is retained until account deletion. Video files may be deleted after 30 days of account inactivity.
7. AI-Generated Content
Content Ownership
You retain ownership of videos you generate using our platform.
Usage Rights
Generated videos may be used for commercial purposes according to your subscription plan.
Your Responsibility
You are responsible for ensuring generated content complies with applicable laws and regulations.
8. Children's Privacy
Our service is not intended for children under 16. We do not knowingly collect data from minors.
9. Policy Changes
We may update this policy from time to time. Significant changes will be notified via email.
10. Contact Us
For privacy-related questions or data requests, please contact us at:
Contact Us
[email protected]
Kernivo